Member payments (rent) are due on the 1st of the month. There is a five day grace period before late fees are charged. ICC Austin accepts checks, money orders and credit cards (3% processing fee). We DO NOT accept cash. You can pay in person at the ICC Austin office, pay online, or drop a payment in the office drop box. If you are experiencing financial hardship, ICC Austin offers a payment plan arrangement. You may submit a payment plan request using the form below. Visit the policy page for more information on late fees and payment plan.
To check your balance, click here:
To make a payment, click here:
Members who are experiencing financial hardship and will not be able to make a timely payment should submit a payment plan request. A ‘payment plan’ is a written agreement between a member and ICC Austin that allows for rent to be deferred without risk of eviction so long as the payment plan remains valid and paid on time. You can find the Payment Plan Policy here.